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Our Customers Say

"Ron did an outstanding job replacing several windows in our house. We have had him back for all of our window projects and I have referred him several times to friends and family. He is prompt, courteous, professional and his prices are excellent for the high quality of work he does."

--Chad Palmer
West Palm Beach

What to Look for in a Window and Door Service

 

It isn't every day that someone repairs their windows or doors. And most people replace their windows and doors even less frequently. Let's face it, it's not always cheap to get these things done, even when you've found the best deal around. So when you're looking for window and door service or repairs, you need to find a company that will give you real value.

If you choose wisely you get good prices, good service, a good warranty, and a product that will last. Choose poorly, and get burned. We all know how that goes.

So how do you choose the best window and door company in Ocala for your project? There are several ways to narrow it down.

Have they been around for a while or are they a fly-by-night? A company that is brand new may have been around a lot longer than they want you to know and may have changed their name to hide from bad jobs they've done in the past. Or they may not have the experience to get the job done correctly and efficiently. An experienced company may charge a little more than someone just starting out, but it's often cheaper, in the long run, to get the job done right.

A quality window and door service company will have either a positive or neutral rating with the local Better Business Bureau. In the very least the company will not have lots of complaints and negative marks against it.

If you check for reviews on the Internet the company will have more positives than negatives as well. Sometimes people don't want to leave reviews, so don't be afraid if they only have a few. As long as they're mostly very good, that's a good sign. They say you can't please everyone. So don't hold one negative review against a company forever. But a company should not have so many bad reviews that it's obvious they do bad work or don't care about their customers.

Check the company's site for testimonials. Do they seem realistic? Is the company willing to give you the number of some references if you ask? If it's a big job you're planning, it may be a good idea to call some of their past clients and speak to them directly. Any company that's worth their salt shouldn't have a problem with giving you a couple of references.

Do they fix and carry well-known brands? Many companies only carry unknown brands because they can make more profit and quote a little lower on their jobs at the same time. But do you really want to put second-rate windows and doors in your home?

Are they well-liked on rating sites such as Angies List? This may not seem important at first glance, but it can show that they are experienced, and have many satisfied customers.

At R C Windows & Doors, we want you to be rest assured that we can pass the above tests and more. If you can't find the information you need on our website, just give us a call and ask. We'll be happy to answer. We love new customers, and we want to make you a repeat customer as well.